Use case

Governed knowledge copilot

Answers your employees can trust

SharePoint, SQL, and BigQuery—with ACLs, citations, and escalation paths.

SpeedCompliance

A generic chatbot on the intranet creates liability; a governed copilot creates leverage.

The Challenge

Knowledge is scattered across wikis, tickets, and warehouses. Users paste sensitive questions into consumer tools; IT cannot prove who saw what; answers lack citations.

The Innovoco Solution

We deploy Microsoft- or Google-native patterns with retrieval that respects directory groups and row-level security. Responses include citations, confidence cues, and routes to experts when retrieval is thin.

Phase 1 — Scope corpora

Select high-value domains (HR policies, IT runbooks, product specs) and validate ACL mirroring.

Phase 2 — Expand with quality bars

Add structured data sources with SQL/BQ guardrails; monitor groundedness and user feedback.

Key implementations

ACL-aware indexing
No retrieval across documents the user cannot open natively.
Hybrid search
Keyword + vector for precision on policies and procedures.
SQL generation policies
Read-only roles, allowlisted schemas, and automatic explain plans for reviewers.
Feedback loops
Thumbs, corrections, and curator workflows to improve corpora.
Red-team testing
Prompt suites for exfiltration, policy bypass, and unsafe advice.

Technical innovation

Orchestration chooses between doc QA, tabular tools, and human handoff dynamically—users get one interface while backends stay specialized and auditable.