Last Updated: January 2025

Privacy Policy

Your privacy is important to us. This policy explains how Innovoco collects, uses, and protects your personal information.

Information We Collect

Innovoco collects information through various channels to provide and improve our services:

Product Activation & Online Forms

  • Name and contact information
  • Company name and job title
  • Email address and phone number
  • Billing and shipping addresses

Browser Traffic

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent
  • Referring website information

Customer Support

  • Support ticket information
  • Communication history
  • Technical details about issues

How We Use Your Information

We use the collected information for the following purposes:

Service Delivery

Processing orders, providing customer support, and delivering our AI & automation solutions

Product Improvement

Analyzing usage patterns to enhance our platforms and develop new features

Communication

Sending product updates, security alerts, and relevant marketing information

Research & Analytics

Understanding market trends and user needs to better serve our clients

Information Sharing

Our Commitment

We do not sell your personal information to third parties.

We may share your information only in these limited circumstances:

  • Business Partners:With trusted partners who help us operate our business and deliver services
  • Legal Requirements:When required by law or to protect our rights and safety
  • Business Transfers:In connection with a merger, acquisition, or sale of assets
  • With Consent:When you explicitly agree to the sharing

Cookies & Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Understand how you use our services
  • Provide personalized content and experiences
  • Measure the effectiveness of our marketing

You can control cookies through your browser settings. Note that disabling certain cookies may limit your ability to use some features of our services.

Your Privacy Rights

You have the following rights regarding your personal information:

Access

Request a copy of the personal information we hold about you

Correction

Request that we correct any inaccurate or incomplete information

Deletion

Request that we delete your personal information, subject to legal requirements

Opt-Out

Unsubscribe from marketing communications at any time

Data Portability

Request your data in a structured, machine-readable format

Withdraw Consent

Withdraw previously given consent for data processing

Data Security

We implement industry-standard security measures to protect your personal information:

Encryption in transit and at rest
Access controls and authentication
Regular security audits
Employee training and policies

Questions About Privacy?

If you have any questions or concerns about our privacy practices, please contact us:

Policy Updates: We may update this privacy policy from time to time. The latest version will always be available on this page with the last updated date shown at the top.